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Policies and Procedures

Below are two sets of policies, Statutory and Non-Statutory.

Thornton have joined the Symphony Learning Trust, so many of the statutory and some of the non-statutory policies are Trust-wide Policies and will be updated over time. 

Symphony Learning Trust Policies (which are followed at Thornton) can be accessed below and by clicking here.

https://www.symphonylearningtrust.co.uk/our-policies

 

Policies to be found on the SLT Website are:

Statutory Policies in bold

  • Accounting Policy
  • Admissions Appeals
  • Allegations against staff
  • British Values
  • Business Continuity (and Critical Incidents)
  • Capability
  • Charging and Remissions (although a Thornton Specific Charging and Remissions Policy can be found below)
  • Children in Care
  • Code of Conduct for Employees
  • Code of Conduct for Trustees and Local Governors
  • Complaints Policy
  • Confidentiality
  • Continence and Intimate Care
  • Disciplinary Policy
  • E-Safety
  • Educational Visits (although Thornton has it's own policy for this as we use the online 'Evolve' software)
  • Employee Complaints (Grievance)
  • Equal Opportunities
  • Exclusions
  • Expenses (Governors and Trustees)
  • Finance
  • Freedom of Information
  • GDPR
  • Governor and Trustees Expenses
  • IT Acceptable Use Policy (pupils)
  • IT Acceptable Use Policy (staff and volunteers)
  • IT Acceptable Use Policy (trustees and governors)
  • Pay Policy (Teachers)
  • Pay Policy (Support Staff)
  • Performance Management Policy
  • Records management and Retention
  • Risk Management
  • Supporting Pupils with Medical Conditions
  • Whistleblowing Policy

 

 

COMPLAINTS PROCEDURE

  • Parents have a right to have their concerns heard by the class teacher. The Complaints Policy clearly outlines the procedures which teachers must undertake in order to deal with parental concerns.
  • Complaints will be dealt with in the first instance by class teachers. Support staff should not directly tackle complaints or concerns but will direct the parents to the class teacher.
  • We try to ensure that concerns are dealt with by class teachers. If a concern becomes more serious and/or does not reach a satisfactory conclusion, the Head teacher may become involved. The policy (and the recording forms) give the guidance for staff about this process:

 

The school follows the Symphony Learning Trust (SLT) Complaints Policy which can be found here.

A copy of the complaints procedure is also available at the School Office on request.

Click below for other Statutory Policies:

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